Fallback & Failover

Define system behavior when a device fails or goes offline during a print operation.

Rule Builder

Define IF / THEN logic for device failure scenarios

RULE 1
Active
IF CONDITIONReceipt Printer goes offline
THEN ACTIONQueue jobs and notify operator
RULE 2
Inactive
IF CONDITIONGreeting Card Printer fails
THEN ACTIONBlock greeting card jobs

Global Offline Behavior

When a device fails and no fallback is configured, the system should:

Active Rules

1 Active
Rule 1Active
Receipt Printer offlineQueue + notify
Triggered 2× today
Rule 2Inactive
Greeting Card failsBlock jobs
Never triggered
Rule 1 Triggered

Receipt Printer is currently offline. Rule 1 is active — 3 jobs are held in queue. Operator notification sent at 09:14.

View Print Queue